Pickick

Antivirus blocking the game

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Hi,

 

I've been trying to come back to the server for a couple of weeks, but I've always failed due to my antivirus blocking the opening of the server. I'll explain.

 

As I said before, it's been a few weeks since my anti-virus is blockig the game from loading. I've never encountered this problem with the server before. It may have started after a server or anti-virus update, I don't really know why/when. The only way I could play the server is bydisabling my anti-virus first btw.

 

I tried allowing the application to be opened in the settings of my anti-virus but with no avail. I even tried to send the info the the company for it to check if it is a safe program but I didn't get any results there too. I'm trying to figure out why this happens, and I would like to play the server.

 

I'm putting here an image of the notification when I try to open the client (I know it's in french, so I'll put a translation)

 

Threat removed. A threat (blocked) has been found while Java attempted to access a website (dl.dreamscape317.et)

 

Anyone has an idea how to resolve this issue? I'd be glad to know there's a way to play again :D

Sans titre.png

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Yeah I know that, the problem is that I can't make the anti-virus know that the program is safe, I need to completely deactivate my anti-virus, then open the game, then re-activate it to play, wich is a big deal for me... I just wanna play without any problems xD

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Try to diable the whole anti virus and download it

You can also try deleting the whole cache and try the other option "exe" for downlading maybe that'll work! Worth a try. I'd suggest you to make a support ticket about this man, you'll get way much more information and multiple ways to solve this issue! 

Hope you get it fixed soon

 

-Bowzah




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Like they said, allow the .jar or the destination of the file through the settings. If that doesn’t work then disable it, use a different download and enable again.




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Hey thanks for the replies all! Gonna try to answer each comment.

 

Bowzah: I did disable my anti-virus to play it since I have the error. I'm gonna try the cache thing, hope it works! I'm gonna try to send a support ticket :)


ChilladinYT: I don't have to try re-installing my anti-virus, I changed my pc since then and I have the same issue. I tried to allow the program but it won't work.

 

Outbreak: same answer as above xD

 

Guru: I tried allowing it, no results. I also tried different downloads, same results too...

 

Edit: I can't seem to access the support board lol... throws me to a 404 page... Any links to send a ticket? xD

 

 

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